Are your finances affecting your wellbeing? Do you know how to budget? What’s the best way to pay off debt? For our July 2022 Creative Access masterclass on finance, we were joined by two brilliant panellists to tackle these questions and more.

Peter Komolafe is a financial expert and a content creator. Peter has been on a journey from foster care and being homeless to the executive team of a multinational Fortune 100 company in Canary Wharf. He is qualified as a Financial Adviser and a Mortgage Adviser, and has held key roles at numerous financial institutions.  Peter’s passion for the financial markets and his mission to demystify the unnecessarily complicated world of investing has led him to create Conversation of Money, a cross-channel platform with over a million viewers and listeners globally.

Interviewing Peter and bringing her own wisdom to each topic is Emma Munbodh, the Deputy Editor for The Times Money Mentor. Emma started out in the field as a Creative Access intern for MoneySavingExpert.com founded by Martin Lewis and has since been a journalist for more than a decade. Emma was formerly a money editor at the Daily Mirror, and has worked at The Independent, London Evening Standard, and Closer Magazine.

As Peter kicks off, he outlines what got him interested in talking and thinking money. His first motivation was experience, he says; at different stages of in his life, he has experienced poverty, homelessness, and massive debt. Now that his circumstances have changed, he wants to bring pragmatic information about personal finance that have helped him get to where he is to a wider audience. So what are the key points to take away?

Goals are a starting place, not just something to work up to. Peter encourages anyone who wants to gain better control over their finances to firstly identify a clear goal. Maybe this means paying off credit card debt, creating an emergency fund (3+ months of income to fall back on if needed) or maybe it’s saving to buy a house. The more specific the goal the better, as this allows you to set the figure you want to save and a realistic timeline to get there. Then it’s about working backwards to understand what balance you need to strike between spending and saving to get there.

Asked about what can be realistically achieved on a lower income, Peter says that you shouldn’t be put off planning for the future but it will take more time, and require discipline around spending. He quickly illustrates the way that income can be broken into three chunks: essential, discretionary, and savings. This is a simple way to visualise where your money is going and what you can afford to spend in your day to day while keeping faithful to long-term goals.

Find the right tools for you and start using them. The benefits of the digital age shouldn’t be overlooked, Peter points out. There are a lot of free resources out there, including on social media platforms, sites like MoneySavingExpert.com or Times Money Mentor, and video content like Peter’s own YouTube channel. Some banking services – including Monzo and Lloyd’s – offer the possibility of a ‘rounding up pot’ feature that brings all your transactions to the next pound above and automatically deposits the extra into your savings account. There are tonnes of useful tools out there and Peter stresses that it’s important to do your research and find out which products suit you.

Open up the conversation. The panellists agree that money can be a taboo conversation. But Emma is very direct in saying that, economically speaking, we’re in very strange times and this requires tackling the conversation head on. ‘Talking about money has never been so important; we’ll all be impacted by inflation and the cost of living.’ One approach for more honest and productive relationships when it comes to talking money is the idea of an ‘accountability buddy’. If you’re feeling overwhelmed at the thought of managing your personal finance, why not get someone else involved? Sharing your goals and checking in on your progress can be a great way to alleviate anxiety and form solidarity with someone who’s in a similar boat. Peter adds that your savings aspirations in themselves can be motivating and improve your relationship with money, because they allow you to look towards the future in a positive way.

Peter and Emma cover an enormous amount of ground in their conversation not covered in this article. What exactly is an emergency fund? How do you stay on top of your different income channels if you’re a freelancer? To side hustle or not to side hustle?

Watch the full discussion on our YouTube channel here to catch up on the whole conversation, including live questions from the audience.

A huge thanks to both Emma and Peter for joining us and sharing their financial wisdom!

It was brilliant for the Creative Access team to be back in one of our favourite UK cities Leeds for our northern careers showcase at ITV Yorkshire, with a fantastic panel of speakers including Rawan Elsa, archivist and publishing assistant at Peepal Tree Press, Rhianne Deans, editorial/clearance co-ordinator at Emmerdale, Shamima Noor, communications co-ordinator at Fuel Theatre, Sonny Hanley, controller of content services at ITV and Ayodele Ogunshakin, story liner at Coronation Street, hosted by Ian Cottrell, director of channel operations at ITV.  

Ian introduced sharing how he started out at ITV in 1999 with a degree in IT and was the first person in his family to go to university but didn’t know what to do next. Fast forward to 22 years later and he is now in a senior position at ITV Yorkshire.  

Meanwhile, Sonny knew what he wanted to do from the age of 9 – he wanted to grow up and make films. Luckily, he grew up in Leeds and felt that pursuing a career with ITV Yorkshire was a perfect fit for him. He shared how he started out making programmes and then switched into technology before moving into operations. He’s had three careers at ITV and has been at the organisation almost as long as Ian, for 18 years!  

Rhianne works on Emmerdale, one of ITV’s flagship shows filmed at ITV Leeds. The show has been going for over 50 years and we were even lucky enough to have a tour of the studio after the event. Rhianne’s role includes writing synopses of the scenes for press or for actors, collaborating with script editors and making script changes to ensure the scripts fit within allotted time. She got into the industry through an internship at Arrow Media through Creative Access, and before joining Emmerdale, she worked on Channel 4’s All Creatures Great and Small.  

Leeds local, Shamima works within theatre communications. She has been working in theatre for 5 years after starting her career with a traineeship through Creative Access in 2017 at Leeds Playhouse, after which she then worked for a few dance and theatre companies. Shamima grew up in Leeds, studied there and stayed on in the area to develop her career, proving that you can live outside London and develop a rich career in the creative industries. She works for a London based company and goes down to London about twice a month.  

Rawan is currently undertaking a PhD, alongside her work as an archivist and publishing assistant. She has a fascinating role and has spent the last few years archiving letters, documents and manuscripts for Peepal, an independent publishing specialising in African literature. She describes herself as wearing many hats, as she also runs an online book club making literature accessible to people beyond the UK.  

Ayodele worked at a summer camp in the US after university. She initially thought it was a bad decision, but the experience of working with children proved critical in her getting a role at Blue Peter. From there she moved up to studio assistant and after going to a Creative Access workshop on how to become a storyliner, she got her first break as an assistant storyliner on Coronation Street. She describes being a storyliner as an “odd position”. She works in a team of other storyliners, answering to the producer.  

“What have you done that’s outside the box? Utilise that!” – Rawan  

Our panel all cited the importance of transferable skills and experiences when trying to break into the creative industries. Shamima explained that in her first internship at Leeds Playhouse, they were mostly looking for passion for theatre and good personal skills. She’d worked on her student paper, been a student outreach officer, written a lot outside her degree, and handled the social media channels for societies she was a part of at university. She was able to marshal these skills into a CV and cover letter, which then got her the role.  

Rawan echoed this explaining: “experience is invaluable”. Even though her degrees are important and she’s enjoyed her academic journey, it was the internships and volunteering at places like Elizabeth Gaskell’s House that displayed her passion for history. Alongside this, she states that she identified people she admired and spoke to them on twitter, went to careers fairs and networking evets – all of which helped her land her roles.  

When it comes to specific roles, such as storylining, Ayo recommended watching lots of TV as ‘research’. She took on a runner role to expose her to the innerworkings of the TV industry, but she says: “Don’t discount the non-TV experience you have”. Lots of TV work is about teamwork and that can come from university, volunteering and roles outside the sector.  

“When people are open to a chat, they might be open to helping you find work, so take those chats seriously” – Ayo  

Networking is a key skill for finding work, mentors and even likeminded peers within the creative industry. Rhianne empathised that networking can be awkward, admitting that she used to be really bad at it, but she told our audience that they’d be surprised by how many people want to share their knowledge. People are busy so you shouldn’t feel worried about following up and reminding them. She also advised the audience to not confuse being formal with being professional – you can be jokey and show your personality which can then engage people and make you stand out.  

Shamima agreed explaining that these events are nerve-wracking, but you find your own rhythm. “Ffrom the start it was clear to me taking part in events was going to be key. After-parties after each event you should go to show you’re committed.”  Similarly, Ayo recommended thinking of networking as ‘connecting’ with people instead, which takes the pressure off the interaction.  

“You’re not just there because of luck. You’re there because you’ve excelled. If you trip up, pick yourself back up again” – Rawan 

On this note, our panel then began to discuss how imposter syndrome can manifest itself and how they overcome it. Rawan had some wonderful advice for our audience, she explained that she looks in the mirror and recites positive affirmations about herself to reassure herself. She suggested writing them down and even sticking them around your room when you’re feeling low.  

Rhianne and Sonny both work at ITV and have both found their networks within the organisation a great source of comfort when they have been feeling insecure in their positions or have had a bad day at work. Sonny told our audience to remember: “They chose you! If you don’t believe that, just go ask your manager.” 

Ayo actually did do this once during a period of low self-confidence at work. Her line manager told her that she was doing well, despite thinking otherwise. She told the audience to remember that that’s what your line manager is there for.  

“The perfect candidate doesn’t exist” – Sonny  

As for moving up in your creative career, Sonny said it is vital to step outside your comfort zone. “No one knows their job 100%, I’ve been here for 18 years and I still don’t know anything”, he said. He continued that therefore, when he’s hiring, he always hires 80% – he knows that no one is going to have every single skill needed but if the confidence and passion is there that will see you through.  

Rhianne agreed and explained that of course knowledge and skills are important, but the most important thing is how you fit into a team. If you work within an organisation that has many teams and you want to take a sideways step, Rhianne recommended utilising the network you have within the company and getting to know the roles and the team dynamics to help you. 

“There’s no set time frame! If you want to do it, it’ll happen” – Rhianne 

Finally, our audience asked our panel about the age-old problem of rejection. Rhianne stated that unfortunately, rejection is part of the industry and you do have to grow a thick skin however, she continued, there are lots of people who want to help you so make sure you keep making those connections. While Rawan suggested that “rejection can help you take a step back and reassess what you really want.” 

Thank you so much to our wonderful panel for their insights into their respective fields and highlighting the breadth of roles on offer in the creative industries in the North, as well as to our audience for coming along and asking such important questions!  

This Wednesday Creative Access partnered up with the one and only National Theatre to deliver a masterclass discussing how to navigate a career in theatre and the future of theatre both on and off stage. We were joined by Juliet Gilkes Romero, writer in residence at the National Theatre, Sara Bakhaty, Deputy Director of Marketing and Sales at the National Theatre and Ola Animashawun, who is a National Theatre associate, as well as connections dramaturg and co-founder and creative director of playwriting consultancy, Euphoric Ink. We were spoilt by their wealth of knowledge! The discussion, chaired by Lisa Jonas, assistant director of Business Planning and governance, provided an insight into a career within theatre and how the industry is growing from strength to strength after a long, hard two years of stagnation. 

We began by exploring the various routes our panel took into the sector, and with all members, this journey was not a linear one. Juliet came from a journalism background and maintained her love of writing by also joining writers’ groups, completing a masters and surrounding herself with like-minded people who were just as passionate about writing as she was. “There’s no straight line to this,” she says as she encouraged our audience to build resilience, “and there’s nowhere to hide on stage.” The importance of remaining true to yourself is a theme that continued through this masterclass, as we learnt just how your integrity can act as a magnet, or a beacon, shining to those who are willing to take a chance on your work. As a dramaturg, Ola’s role is vital in the process of bringing a script from paper to stage play. They are experts in the study of plays, musicals or operas and it is their job to provide the cast and crew with vital knowledge, research and interpretation for their works. He also sits on a board that discusses the wider programming at the theatre and is vocal about creating a strategy to address diversity within the sector. Having started out as an actor, Ola eventually found the right role for him, becoming an advisor, instead of being on stage. Sara also struggled to find the right fit, moving from a career in retail, initially into advertising agencies and latterly into theatre marketing. “It became apparent I had no passion for the things I was selling”, she told our audience, “then this role came up and it felt like a real natural transition.”  It is truly never too late to begin that change, and with the rise of the squiggly career, the working journey is no longer a straight line; instead, it’s quite common to change role, company and even career to find something that fits just right.  

Juliet shared an inspiring story about a play she wrote “At the Gates of Gaza”, which took seven years to go into production. She went on to talk about the play’s first bad review. “I wanted to shave my head and hide under the covers” she continued but stressed the importance of remembering the people who did support her and the impact her play had. She then shared a poignant quote from author Hilary Mantel; “The most helpful quality a writer can cultivate is self-confidence – arrogance if you can manage it,” finishing on the note that you may have to believe in yourself way before the world does. Ola agreed, encouraging us to “keep the faith”, especially with freelancing and the issues that can sometimes arise. The instability means it’s necessary to have a fallback option, but this shouldn’t deter you from theatre if it’s truly your passion. Juliet adds “get serious about your finances” as there may be times when work is a little quieter, and you will still have bills to pay. Both Ola and Juliet wouldn’t change their careers though, as their love of culture, theatre and playwriting allows a richness, and pride that almost jumps off them as they speak. 

When asked about marketing in theatre, Sara had lots of gems to share. “The fundamentals are the same” she begins, “as you still identify your market and create a campaign, but it begins to get a little more complex.” The hardest thing, she admits, is capturing the essence of a 90-minute play into a short Instagram advert or a poster you might see on the tube. A marketing campaign not only has to incite interest but pique it enough so that seats are filled at the play. When the average attention span is 8.5 seconds (a goldfish’s is 9!) this can take a little work. Sara also says it’s important to think about the existing experiences, and how they can be used and translated for new work. Marketing in theatre is a fantastic opportunity for those who don’t want to be on stage or write, but are still passionate about the sector, and creative enough to find new and innovative ways to share and spread their excitement. Its career trajectory is wide, with many entry positions. Although it’s competitive, Sara tells us not to give up! If you can’t find a direct marketing role within the theatre, find a marketing role in another adjacent sector. “Sometimes it’s the sidesteps which are the most interesting”. She finishes by telling us “It’s never too late” as she made her career change at 30 and is now super excited to come to work as she is surrounded by culture, music and art that she finds interesting.  

We finished our evening by touching on the future of theatre, the still very present issues surrounding diversity and the moves that need to be made to create an industry that reflects our society. Sara openly admitted that theatre needs to do better, especially surrounding progression. She’s passionate about “continuing to nurture the talent” as there are a few entry-level roles, but this means nothing if retention is poor. Ola agrees, advising us to look at the organisations and hold them accountable. If you walk into a room where no one looks like you, be prepared to ask why, and question any answers you aren’t content with. If we aren’t prepared to ask uncomfortable questions, diversity may take a lot longer than necessary. “It’s never over till it’s over” Juliet adds, “we are always on the verge of having improvements taken away.” Theatre has made strides, but the walk is long, and we must be prepared to fight to make space in places where we too can belong.  

We’d like to give a special thanks to Lisa Jonas and the National Theatre for hosting our first in-person masterclass in two years since the pandemic. We’d also like to extend a special thank you to our amazing panel and all of you who attended. We hope you enjoyed it, and we’ll soon be back with some more in-person masterclasses – hope to see you there!   

19^th June marks World Sickle Cell Day, a day that aims to raise awareness of sickle cell across the world. In this resource, admin & recruitment assistant, Courteney, shares her tips on handling sickle cell in the workplace so you can find the support you need. 

I have been diagnosed with sickle cell anaemia since birth, it’s classified as a long-term health condition that in essence means your red blood cells are shaped differently. This means they can get ‘stuck’ in blood vessels, which causes a lot of pain and many other complex issues with the body. 

Having sickle cell can be quite unpredictable and it can impact people in a variety of ways. Some of the symptoms that occur for me include anaemia, fatigue, jaundice (in the eyes), and sometimes full-blown sickle cell crisis.  

A sickle cell crisis can appear anywhere in the body from aggravating joint pain to not being able to walk. 

Communication is key when handling sickle cell at work. I’ve been very open with my team about my condition and the needs that come with that and I always ask for help when need be. Having an understanding team and a supportive work environment is how I’m able to work at my best, and when I’m at my worst I know that I have reliable people to lean on. 

Living with the condition for so long, you tend to build up practices and learn the signs of an incoming sickle attack, learn how to pay attention to your body and prepare the best you can. 

The main practices I’ve learnt to implement in the office are: 

• Keeping blankets in my bag and layering up when cold (even when something small like the aircon is switched on). 
• Always having a drink on hand to remain hydrated. 
• Worst case scenario carrying around my medical card to be my voice when I’m unable to speak and to give those around me a clear understanding of what I need. 

For more support and resources, visit the Sickle Cell Society website: https://www.sicklecellsociety.org/  

Did you know: 

Approximately 15,000 people in the UK have sickle cell disorder, and this year Creative Access has teamed up with the Sickle Cell Society to support their latest blood drive campaign, Give Blood Spread Love: https://www.sicklecellsociety.org/blooddonation/  

There is a growing demand for better-matched blood types within the UK to provide life-saving transfusions for people with sickle cell. NHSBT estimate that 40,000 new black-heritage donors are required this year to meet the needs of sickle cell patients across England. Please share this link with friends and family members so we can increase blood donations for people with sickle cell and save lives today: bit.ly/scsgiveblood 

By April Brown – programmes manager, Creative Access

For Carers Week 2022 we want to remind our community about the findings of our Young Carers research and encourage employers to support carers in the workforce. April Brown who is both a carer and programmes manager here at Creative Access shares the benefits carers can bring to the creative workforce and the steps employers can take to make it more inclusive for them.

Have you ever cared for a friend or family member who, due to illness, disability, a mental health problem or an addiction cannot cope without your support? There are over one million young people in the UK who are trying to navigate their personal, academic and/or professional lives while facing the daily pressures of caring for someone who cannot look after themselves. Many of these young people are now doing so with increased pressure due to the impacts of the coronavirus pandemic.

Since 2012, Creative Access has been working to enable people from communities that are under-represented in the creative industries, to access careers, progress and reach leadership. We’re aware of the numerous barriers people face when working in the sector and we wanted to raise awareness today of the young carers and young adult carers in our community who deserve to be supported.

• 58% of young carers are caring for longer as a result of the pandemic and lockdown and are spending on average an additional ten hours a week or more on their caring role
• 78% of young adult carers aged 18 to 25 were experiencing an increased concern for their futures since Coronavirus

Our Young Carers survey and focus group was conducted to coincide with Young Carers Action Day on 14^th March to help understand the impacts of caring responsibilities on emerging creative professionals who identify as carers and how we can better support their needs in the workplace.

This year, many creatives have started to transition to hybrid or in-person working practices after working in isolation for the last two years. Since 2020 we have had to adapt to social distancing, support bubbles and numerous lockdowns juggling domestic life with remote work and/or learning simultaneously. This exceptional period initially allowed us to slow down, reflect and shift our approaches to work and life, with some beneficial side effects. In December, we released our updated research highlighting the impact of covid-19 on under-represented communities with 26% of participants citing flexible working as a positive outcome of the pandemic, something that the majority of our young carers also identified as a huge help. It is important to remember that for many employees and freelancers this flexibility is still an integral factor towards being able to cope with work and caring responsibilities and that many of the people being cared for are still vulnerable and shielding. The pandemic isn’t over yet. It’s also important for employers to be aware of their duties under the Equality Act 2010 which states that a carer cannot be discriminated against on the basis of their association with a disabled person.  

In the same vein, industry events have been adapted over the last two years to accommodate virtual audiences which allowed for greater opportunities to engage with local, national, and global communities. It would be a great disservice to those who aren’t physically able to participate if this wasn’t continued; especially as we have all become so familiar with virtual platforms like Zoom. 80% of the carers we surveyed felt like they had missed out on opportunities in their career due to caring responsibilities and 60% said they were unable to network or attend industry events.

Our findings also highlighted the unique skills and attributes that young carers can bring to the workplace with participants stating their empathy, time management, awareness of accessibility, patience, and crisis management abilities, as well as practical skills such as first aid training and Covid awareness. 

Unlike parents, many carers are invisible in the workforce, reluctant to discuss their personal situation due to stigma and unaware of the support available to them. 30% of our respondents felt like they weren’t supported in the workplace and 10% couldn’t work due to their caring responsibilities. Caring is often less predictable than child-care. Flexible working policies need to include the flexibility to change arrangements as caring responsibilities change. They also need to recognise the possibility of emergencies arising.

• Implement flexible working policies compliant with the current law, and allow as much flexibility for change as is consistent with business needs
• Review all your employment policies to ensure they are ‘carer friendly’
• Quote carers specifically in policies and other documentation or create a policy specifically for carers
• Nominate a key contact in the workplace
• Set up an internal carers group or forum – to allow carers to meet together occasionally

Michael Irwin – Co-Chair of Tate’s Parents & Carers Network upholds the value of an internal carers group:

They can tell you what will really make a difference to their ability to do a good job for you and keep up with their caring responsibilities at the same time. There are often small and inexpensive things employers can do to help – such as:

• Allowing carers to leave mobile telephones on in meetings in case of emergencies
• Flexing start and finish times to help people deal with caring commitments before and after work
• Allowing carers time and access to a telephone to check on the person they care for from time to time during work hours

Surveys, focus groups and employee carer groups are all useful ways to find out what the carers you employ would value.

For more employer advice and ways to get involved in Carers Week 2022 visit:

Carers Week: https://www.carersweek.org/ways-to-get-involved/for-employers/

Employers For Carers: https://www.employersforcarers.org/

Carers UK: https://carers.org/working-and-learning/how-employers-can-support-carers

Creative Access’ latest Masterclass coincided with Mental Health Awareness Week (9th – 16th May), and we were joined by a brilliant panel to discuss all things related to mental health, wellbeing and putting yourself first. The official theme this year was loneliness, and how it can produce feelings of depression, sadness, and isolation, especially after three long years of being in and out of lockdowns. With this masterclass, we aimed to raise awareness, encourage initiative, and invite discussions that might be uncomfortable to hear, but necessary to have. Yasmin Hemmings, our programme manager, sat in conversation with Kamilah McInnis, a senior journalist at BBC News podcasts, as well as Sam Bickley, TV consultant, exec producer and welfare executive, and began the conversation we hope many of you will continue in within your family, friends, and workplaces.  

Prioritizing your mental health isn’t always easy. Sometimes it may come as a shock that you might be struggling, but 1 in four adults experience issues with their mental health, making it a lot more common than you might think. When asked about their top tips on how to put your mental health first, Kamiliah, currently working on the podcast “If You Don’t Know” which focuses on informing young black adults of politics, culture and much more, spoke of the importance of knowing when to say no. Often, with those who have just begun their career in the creative industry, there can be a desire to try hard to prove their worth with their new company. This could involve staying after work hours, not taking adequate, full breaks, or simply saying yes, when really you should be saying no. It’s vital to understand that none of these things will be sustainable in the long run, and will certainly leave you burnt-out and unable to do your job to the best of your ability. Sam agreed, advising taking walks, as well as regular breaks away from computer screens to calm the mind and reset your focus.  

When discussing mental wellbeing, there can often be a one-size-fits-all approach on self-care. Lighting a candle won’t always fix everything, and our panel spoke about finding what works for you. Sam herself is an advocate for “self-care in the day, and self-care in the week,” sharing how important it is to find things you enjoy that can fit around the diary. Maybe the candle will work for an evening and keep you going till a fantastic new play you’ve booked to see that weekend, or a day trip you have in a fortnight – it’s important to set things up for yourself. In addition to this, Kamilah adds that it’s important to “take holiday every few months!”, a right we are all entitled to, but many forget. A few days away from work can do the world of good, helping you get back to your normal self. Communicating this need to your workplace can be daunting, but is better than the alternative. Your manager will really appreciate your honesty about your capacity. “No” doesn’t mean you aren’t capable, it can also mean yes, but I will get it done tomorrow, which is just as good.  

For those who are still job searching, we understand what a tiring process that can be. It might seem like you are getting nowhere, but you can’t give up. When speaking about the strength in kindness, Kamilah shared a sweet story of her days as a BBC multi-media trainee (a role secured by Creative Access!), and how when her contract came to an end, she felt anxious about her next career move, and whether she would find anything at all. As she wandered outside her offices, trying to clear her head, she looked down and saw some free flowers, a sign to persevere that in a roundabout way, lead to her next role. Although the lesson here is rooted in goodwill, it is also a testament to not giving up, and even more than that, to taking your breaks! Sam also added how useful it is to “think about your network,” doing things together and bouncing off each other’s ideas can really propel your applications. Especially for freelancers – get a friend’s opinion, or even a mentor, who can offer their advice and guidance. It can be easy to apply for everything, but really hone in on what you want from your work, what kind of industry you would like to go into, and that passion and determination will jump off the page in your applications.  

Networking is nerve-wracking for people already struggling with anxiety. For this, our panel spoke of the power of preparation. Kamilah, when really struggling, tells herself to just “go for an hour” to an event. Once the hour is up, you can leave, but you might just find yourself having so much fun you’d like to stay. You can try and prepare conversation starters and do some research on who will be there, and the work they have done is a great place to start. However, if you are really not well, don’t force yourself to go, instead perhaps draft a message explaining that you would’ve loved to attend, but were unable to, and try and connect with that person via LinkedIn orother appropriate social media. Sam said it is also completely fine “to let people know you’re feeling a little nervous,” because there is a lot of strength that comes with that honesty. Yasmin added how useful joining networking groups like “Young People in the Arts” was. Rest in the fact that you are amazing, and not meeting someone, or going to an event does not mean the end of your career – you just might need to get a little more imaginative about how you strategically place yourself in that important person’s line of view.  

When asked how to bring her best self to work, Kamilah had loads of top tips. “We are all works in progress,” she says smiling, before admitting that she still has down days, but with experience, time, and counselling (which she recommends), it becomes easier to deal with. The 4-7-8 breathing technique is great for calming yourself down during those sudden panic bursts, or just before a big meeting, as well as the book Feeling Good, by David D Burns, which discusses numerous coping techniques, including how to rewire those negative thoughts. More often than not, you can feel an episode brewing, Kamilah warms to pay attention to this, and let your team know. Yasmin encourages a routine with exercise, and Sam journaling, as “being a companion to yourself” can provide a sense of clarity that can be beneficial. “You control how your day looks” she continues, set boundaries with your workplace, for example mentioning that your workday must finish at a certain time, and you can’t exceed that. Other tips included writing lists, breaking down tasks into chunks and always keeping your managers in the know.  

There is so much more support now for those dealing with mental health struggles. Sam notes how the younger generation’s openness about something once seen as taboo is breaking down barriers for those in the industry ahead of them. As a welfare executive, Sam’s role is proof that after tragedies within television, such as those on Love Island, and Jeremy Kyle, companies now understand more than ever the importance of aftercare. As someone who has always cared about her contributors and advocated for their needs, this change is needed and welcomed by Sam. Many workplaces now have mental health policies, and if you are curious about whether yours does, Yasmin says you are well within your right to ask. If there is not one, and it’s something you would like to help create, make this known too! Kamilah is part of a wellbeing group that is actively trying to change work culture, and often has executives sit in on meetings so they know what more they can be doing to support their workforce. It’s not a job that can be done by an individual, but it does take that one person to begin the conversation. Mental health is no longer a taboo; Be upfront with those who need to know. 

People are willing to listen; don’t be worried about signposting useful information to your managers. Kamilah advises speaking to your colleagues and joining initiatives and groups. If you are a journalist, the National Union of Journalists (NUJ) is good at providing any information you might need. Sam adds to research dignity at work responses, which are quickly improving in comparison to five years ago. Above all, listen to your body, navigating mental health can be difficult, but you are not alone in this. Reach out and speak out if you need help.  

Please do watch a recording of this masterclass here.  

You can also read our resource on how we support our team’s mental wellbeing here.

For our April Creative Access masterclass, we were lucky enough to be joined by our friends at McLaren Racing to learn about the huge array of different careers within marketing, branding and design.

Creative Access and McLaren Racing have been partners since June 2021 when we joined the McLaren Racing Engage Alliance, which aims to diversify talent in motorsport. Last autumn we launched our first Career Development Bursary together to provide funding to help people overcome the financial obstacles to career progression.

We’re now excited to announce three, month-long paid internships at McLaren Racing this summer. Keep on eye on our website and social media in the coming weeks for more details to follow…

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The masterclass, chaired by Creative Access chief executive, Josie Dobrin, featured McLaren Racing’s head of merchandise and licensing, Caroline Land; Callum Willcox, senior specialist: fan and brand strateg  and Simon Dibley, senior specialist: design.

We were curious to know how our panel got started in their careers at McLaren Racing. Kicking us off was Simon. His design team covers everything from car livery to 3D animation and everything in between. Originally from New Zealand, Simon had studied design at university and told a careers advisor he would love to design cars. However, he was told to pick something “realistic” and cast his dreams of designing F1 cars aside whilst looking for other jobs in the design field. Although he didn’t have much experience in the industry, he passed his CV around and began to work at an agency which ended up working on a project with McLaren Racing and the rest is history!

Caroline oversees the creation of everything from merchandise, such as T-shirts and hoodies, to NFTs. She had started off in fashion merchandising working for British retail brands, specifically in menswear. However, Caroline quickly grew bored and realised she wanted to keep working in products, but in a new area. After working on the London 2012 Olympics, she began working for Puma where she started to work in sports licensing such as with football teams and F1, giving her the experience she needed to join McLaren Racing.

Callum’s role focuses on partnership development, pulling together pitches to target new partners to sponsor and support the McLaren Racing team. Recent partners to join the team, include Google. After studying economics through which he got a feel for marketing, Callum ended up doing a masters in marketing. He got into McLaren Racing by writing his dissertation on social media activation within sponsorship, which he put on his CV. This caught the eye of a recruiter who wanted to interview him on behalf of McLaren Racing.

Although the perception of F1 is that it’s a ‘man’s world’, Caroline says things have changed over the past 5 years, and that McLaren Racing makes an effort to create an inclusive working environment. Caroline laughs that you do have to do your homework in order “to hold a conversation with the engineers and the mechanics.” However, our panel all emphasised that while having an interest in F1 is helpful, it’s not essential within the creative teams at McLaren Racing. In fact, having a fresh perspective can actually be a real benefit, with Simon adding that not being an avid fan may improve your ability to question the way things are done and improve them. Caroline summed it up:

However, Callum warns that once you’re in at McLaren Racing, it’s difficult to not become F1-obssessed!

So, what were our panel’s tips for aspiring marketeers, designers and branding specialists? Simon recommends immersing yourself in your chosen industry. For example, with design, read about industry trends, search out award-winning agencies or new agencies popping up, listen to podcasts featuring designers you admire – essentially learn as much as you can so you’re ready to tackle whatever jobs come your way. As he explained, he had no prior experience in the creative industries, just a passion and drive which helped him land his dream job. Caroline adds that it’s important to form your own opinion and states: “Don’t be shy!”.

Marketing as a department encompasses so many different roles, as depicted in the diversity of roles within our panel. However, whichever niche you find yourself in in the industry, it’s vital to keep up with trends. Callum recommends reading trade press like Marketing Week and Campaign. He also explains that working for a big organisation like McLaren offers lots of progression, so if you find yourself gravitating to a different part of the marketing world, there’s room to explore that. Caroline continues that there is constant communication between the different teams within the department for each project.

Similarly, marketing is all about knowing your audience and how you can reach out to them, whilst also reaching an audience who might not be aware of you yet. And in line with this, our panel all emphasised the importance of listening to McLaren’s fanbase. Callum explained, they host fan surveys asking about everything from merchandise to partnerships and that the marketing team go down to the track and ask fans questions directly such as ‘What can we do better?’ or ‘What do you like?’ He states: “Fans do make a difference!” Even when deciding which other brands to partner with, they keep the fans front of mind.

Our panel finished by reminding the audience that working in Formula 1 isn’t ‘stuffy’ or ‘mechanically-focused’ – it’s so much more than that as a brand and there is a lot of scope for creativity. Caroline came back to the idea that it’s important to have people come in and ‘shake things up’. She said, at entry level, there are so many opportunities to be a sponge and suck up knowledge and work out where your passion lies. Caroline stated: “Sports marketing isn’t 9-5 so you really need a passion for it, but it’s an amazing job.” Chiming in with this, Simon said the most challenging part of his role is also his favourite: the fast-natured pace of the sport itself. While Callum advised:

A massive thank you to both our panel and audience for joining us! You can watch the masterclass in full here. To coincide with Mental Health Awareness Week, our next masterclass on 11th May will be focusing on mental health and wellbeing in the creative industries. Sign up to join here.

As part of Neurodiversity Celebration Week, we at Creative Access want to highlight the lived experiences of neurodivergent people within the workplace and the strengths and skills they bring to their roles.

We sat down with CA’s employer training trainee Simba, to chat about what adjustments work for her as someone with ADHD, and her top tips for neurodivergent people in the workplace.

As someone with ADHD, one thing that often gets brought up is time management. You can be perceived as lazy, or not prioritising correctly, or in general, your work ethic can be questioned if you’re not coming in on time, or they wonder how serious you are as an employee because you can’t meet certain time expectations. However, I think a strength that neurodiverse people can bring to roles off the back of that misconception is that we have the ability to hyper-focus. That’s a noticeable strength. It’s expected that you’re not necessarily hardworking, or that you can’t apply focus to a task, but you can.

As a person with ADHD, another strength we bring to the table is socialising. We have really good oral abilities; we enjoy socialising, we enjoy networking. Sometimes I feel like we’re like bridges to other people.

And another strength is our visual abilities – neurodiverse people in general share that strength. We tend to be able to see things in big pictures, or mind-map, or visually see things.

On top of that, enthusiasm and optimism. In the general workplace, if you’re used to not being the ‘best’, you have to offer optimism to keep you going. You have to keep that optimism and that drive which is really valuable in the workplace.

You also think outside the box. An opportunity might come where your skills might work well for a task in another department and you can then use that to get closer to your desired career goals.

Finally, I have so many interests and passions. I can put my hand in many different bags! You can take us out of our comfort zone and I think we can seize the challenge and have a level of enthusiasm and problem-solving skills. It might not be approached in the way that’s expected, but we’ll find a way.

More than average regular check-ins with my line manager.

Sometimes I can get lost in a task or the opposite, [and] lose focus on a task. I have a really good relationship with my line manager and it is super helpful. It means that no matter what, I can go to her about a series of things. She also sends me emails after a verbal discussion. I know dyslexic people also have difficulties with taking on verbal conversations and making sure you have all the details relevant to the task.

Avoid glaring lights and find a quiet place to work

It will help you stay focused. I’ve not personally had to do this, but it is ok to ask for a quiet space so that you can focus. In the workplace, you might be prone to anxiety or agitation if there’s a lot of lights and a lot of noise. Lots of neurodivergent people have an issue with sensory overload like glaring lights and overhearing other conversations, so a good adjustment is a quiet room with dim lights.

Fidget spinners and spinny rings!

Alongside this, I have other things, like a lavender bag because I stim off smells. People stim off different things, such as music. I just sniff the lavender bag and it calms me down. Same with my spinny rings, if I’m in a meeting and I need to move, I have my spinny ring. At work, if I’ve been stuck on a task too long, I’ll feel in my body that I need to move.

Make sure that you go on regular walks

Even going on walks around the office, exploring different floors.

Snacks!

Have snacks with you! People with ADHD also crave things that are high in dopamine: foods high in sugar and saturated fats, basically things that give you energy really fast. This is helpful but can ultimately lead to a crash, so you should try to go for nutritious but high complex carbohydrate foods to keep your sugar levels at a decent level.

Nutritious foods like oily fish, nuts, seeds, berries, leafy greens… I also take fish oil tablets which is meant to be really good for focusing. The ways I’ve tried to manage my ADHD is through supplements and snacks, Vitamin D as well.

Set alarms

I set alarms to remind me to eat – sometimes with ADHD and autism, you can forget when you’re hungry. The alarms also remind me when it’s time to focus on something else. They help keep you involved in your day, so you don’t get lost in a task and also can help how long it takes you to do a task.

Considering our strengths in visual mind-mapping skills, an adjustment an employer can make is giving someone 2 computer screens or a large computer screen so that everything is visible and it reduces the burden on your memory. For me in life, it’s out of sight out of mind so I like to have a visual idea of where everything is. Your own personal desk-space is also another reasonable adjustment so you can see your own belongings and what’s available for you.

An employer can also understand that someone with ADHD might need regular movement, and that not being viewed as weird. An adjustment could be giving someone ideas and spaces where they can have those times to release the burden of sensory overload.

I understand that in a business you can’t be late to everything, but having an employer who understands when you might be late reduces the anxiety and that that they might struggle with time management, and are probably very aware of that struggle can be really helpful.

Things like visual prompts and colourful stationary; a visual calendar; a notebook that you colour-code; checklists; notes; traffic light system in terms of things you prioritise in your day and your line manager breaking down tasks can all also be great adjustments. There’s also loads of softwares like Grammarly and text-to-speech softwares.

Another thing to bear in mind is, lots of people with ADHD thrive when they can do a couple of things at once. I’m able to take things more if I’m doing multiple things at once. It can feel a bit limiting to do that in the workplace, as it might look a bit unserious. But if I’m able to use my fidget spinner, for example, whilst in a conversation, I can offer up more ideas. So, a certain level of understanding that not everyone has to sit at a desk to be 100% focused.

Disclosure isn’t necessary. It really depends on the working environment you’re at. It worked well for me but some businesses might not have the structure to support you and your disclosure ends up being redundant. But if you feel like the symptoms of your neurodivergence are pervasive in that they affect you on a day-to-day basis, then disclosure is a safe space. Ultimately, it is better not to mask these things. Don’t have fear that your difficulties are bad personality traits.  

You have strengths and skills to bring forward and it’s ok to say, “this is where I’m strong and this is where I’m not”. We’re all motivated and inspired by different tasks and activities.

Go to someone you trust and raise creating a Wellness Action Plan with them. The way I could disclose my neurodivergence was through my Wellness Action Plan. You discuss what tell-tales sign you give off when you’re upset. I know that according to my ADHD how that would translate. This is relevant for everyone, not just neurodivergent people. 

It has benefitted me in regards to delegating tasks, my line manager knows what tasks are well-fitting for me and which ones I may struggle with so she can assist me in those areas. It makes me feel more comfortable to be myself, to move around, my mannerisms… Everyone should be free to be themselves no matter if you have neurodivergence or whether you’re culturally different, or any of those things. But it gives me a sense of freedom to come as my authentic self – I’m never questioned, or mocked. I feel appreciated for those things.

These things oscillate, even with ADHD symptoms, there’s some weeks where I feel completely neurotypical. For anyone, in regards to mental health or their personal circumstance, these are all things that are constantly oscillating. Someone neurotypical, on a bad mental health month, can show symptoms that might overlap with someone with autism, or ADHD… That’s why I love the idea of Wellness Action Plan – someone who’s struggling with their mental health can disclose and ask for reasonable adjustments. Having those adjustments in the workplace help everyone.

If you are being discriminated against, remember this is illegal. Under the equality act 2010, it’s a legal requirement to have reasonable adjustments made in the workplace. No one can do everything, so have faith in the ability that you have. It’s within your rights to ask for support and support in how you can develop.

Advocacy!

Advocate for your colleagues when they have difficulties. One thing I feel blessed with both my 2 past line managers is that I was shy and nervous to talk about difficulties and sometimes they would send an email on my behalf to explain I was struggling and feeling shy. But it goes both ways.  

Making everyone aware

In your own department, it can be fine as you know the way of working and you have your own style of working, but sometimes someone from the wider team might come in and not know. A colleague explaining to them your style of working and your adjustments can be really helpful.

Ask questions

If you see someone looks agitated, you could say “Hey I’ve noticed this – tell me if I’m wrong – but I wanted to ask you if this is the case?”. That’s how I’ve approached it with colleagues who’ve had bad mental health days before.

Ask if there’s any way you can adjust

If there’s a group project and you can tell someone’s struggling, ask how you can assist or do it differently. Ask if you can adjust your working styles to work better together. Giving the option of being able to have a verbal or written conversation, maybe we could talk on the phone or do a visual mind-map. Give them the option to approach tasks in different ways.

• Plan your journey the day before. Give yourself visual cues, what landmarks might you see on your way there?
• Pack your bag before
• Plan your outfit
• Sleep hygiene is really important: if you struggle with waking up, put your phone far away from your bed so you have to get up to get it in the morning might be helpful
• Body double: it’s not always possible, but if you find having someone present while you do a task helpful, you could find yourself a buddy or just ask someone if you can work together because you find it easier
• Soothing techniques: for me it’s the spinnies, but meditation can also help.
• Eat breakfast!

As Plan B comes into action and we move back to working from home, Creative Access revisits a blog from 2020 looking at how to host a remote internship.

The shift towards working from home as a result of lockdown caused organisations to rapidly rethink their ways of working. Whilst this has undoubtedly seen some benefits (like minimising commutes), one of the downsides has been a hugely reduced number of opportunities for new graduates and aspiring creatives. Young people from under-represented communities have been disproportionately affected by recent events and more than ever, organisations need to find ways of engage and providing access to experiences and opportunities.

Managing a remote internship is not only viable, but can be hugely effective. We’ve put together seven best practices for managing a remote internship, supported by The Climate Group who recruited two interns through Creative Access…

1. The recruitment process: Coronavirus has allowed for the rethinking of recruitment processes. The most notable shift in the hiring process is the interview stage, whereby currently all interviews are conducted online through video conferencing software. When it comes to running video interviews, experiment with different platforms. For more tips, check out our top tips for online interviews here.

Here’s what The Climate Group had to say about their recruitment process: “The recruitment process was straightforward. As HR, we issued some guidance on how to conduct interviews remotely (such as use of video calls instead of phone calls). Creative Access were really helpful in sifting the CVs before shortlisting interview candidates. We did have to review the Job Description of the one of the roles to take into consideration the working from home environment and a change in our events calendar.

2. Induction: Onboarding the successful candidate needs to be carefully planned, to ensure the new starter is well inducted with their line manager and team and that they start their internship with high morale and confidence. Here’s how The Climate Group onboarded their interns: “The Hiring Manager introduced (on video) the new interns to the whole organisation via our global staff meeting. As HR, we have arranged face to face inductions with the interns. We have also arranged for the interns a video call with each member of our management team as a way of introduction.”

3. Technology: Ensuring your intern is equipped with the right technology and software tools and that they have an effective space where they can work from at home is fundamental for remote work. They must have a reliable and secure infrastructure and have the relevant tools which allow for effective communication and collaboration with you and other members of your team:

• Your intern will need access to a lap top or a PC and possibly a work phone. You might need to consider other modifications to the workplace such as a connectivity booster if their wi-fi connection is weak.

• File hosting and editing documents collaboratively has been made possible through the use of online services such as Dropbox, Sharepoint and Google Drive.

• Communicating with your intern is easy through various video conferencing software such as Zoom, Microsoft Teams or Google Meet.

• Setting and managing tasks between you and your intern can be facilitated through task boards such as Monday, ClickUp, Trello or Slack.

• In addition to the above, for interns whose responsibilities include utilising creative or industry specific software, whether that is the Abode packages, or Biblio for those working in publishing, ensure your intern has access to those as well.

There are many online options to pick ‘n’ mix from, so experiment with which suits you and your team.

4. Communication, communication, communication! While emails are the primary method of communication between you and your intern, you should incorporate other communication options for simpler, less formal and time-sensitive terms. However in order to use multiple avenues of communication effectively and without doubling up on messages, it is important to establish the ‘rules of engagement’ between you and your intern. For more urgent messages, you may decide to text or WhatsApp, and for daily check-ins you might want to use Microsoft Teams. Whichever way you decide, make sure this is consistent and accessible to the intern.

5. Ensure you establish daily check-ins: Establish frequent check-ins with your intern, ideally on a daily basis. This could take place as a one-on-one call with them, or a joint call with the rest of the team. Whichever way you choose, regular check-ins provide a forum for your intern to ask questions, catch up with the rest of the team, provide support and boost motivation during these unprecedented times. Ensure that interns are a part of events and team meetings as often as possible to ensure they are kept in the loop and have an avenue to participate and share their ideas.

Here’s how The Climate Group have established a routine: “The line managers have several catch ups per week with their interns to support them. Interns also join any relevant team meetings to keep them up to date on what’s going at. We also send frequent check in messages on our Teams platform to say hello and ask if they need any assistance.”

6. Be a source of encouragement and support: We are currently living through a pandemic, and as of the past few weeks, a time of civil unrest, both of which have a significant impact on the wellbeing of interns from underrepresented backgrounds. Living through this while being isolated is very difficult, and support is important now more than ever. Ensure your intern has a place to express themselves when they feel stressed or anxious and make sure you proactively ask for feedback on how they’re doing. If they are struggling, make sure you listen carefully, show empathy and try to make adjustments where possible. 

7. Be social: Reinforcing a sense of belonging is imperative in maintaining confidence and morale. Continuing to interact socially, and not solely for the purposes of work, can allow interns to feel part of the team. One way to do this is to establish time to socialise in the first few minutes of a catch-up call. Ask your intern what they did in the evening after work, or if this is a Monday catch-up, ask them what they did over the weekend.

Alongside this, don’t hesitate to also arrange calls which may exclusively be social. As you would arrange work lunches or drinks in person, try to arrange something similar with your intern and the wider team through a video call if possible. Efforts such as these would be greatly valued by your intern and in turn, they will feel much more comfortable to speak with you openly when it’s time to talk about work.

Challenges are inevitable, but while you’re learning to manage an internship remotely, your interns are also learning to adapt to the changes and demands of a post-Covid world, where remote working and tech savviness will be more normal and required than it was before. The most important thing is to ensure your intern enters into an accessible and welcoming space. With patience and empathy, your intern will undoubtedly thrive and you’ll be sure to reap the rewards too.

I (Larah Yearwood) was hired by Creative Access in October 2020 and I have been dealing with Imposter Syndrome throughout my employment. Here, I share my experience and some tips to help others navigate through the same issue.

Imposter Syndrome is something a lot of people struggle with. It is the internal belief that you are not good enough to be where you are. That you do not deserve to be where you are and that maybe, other people will realise you are not as good as you say you are. A completely false belief that for many of us can impact on our work, life, and relationships.

My story
As a young black woman, I already face challenges in my life and career for where I want to go. Mixing Imposter Syndrome in with this makes life a little more complex. While Imposter Syndrome can vary with people, the general idea that you are not worthy of being where you are normally stays the same.

Before starting as the Marketing Assistant for Creative Access I was furloughed and then made redundant from my previous job, which was just devastating.

Anyone who has been made redundant will know the feeling, especially during the incredibly difficult year that 2020 was. I was lucky enough to actually be unemployed for only two weeks before finding work again at Creative Access.

Although I wasn’t aware at the time, it was then – on securing a new role – that my Imposter Syndrome started. 2020 was a rough year for us all and many people lost jobs. I felt that others who were still unemployed had more skills than I did; had worked for longer than I had; were older than me. And yet it was me that bounced back quickest. It didn’t feel right to me. It felt strange. I felt like I didn’t deserve to be hired so quickly. I carried these feelings with me into my job at Creative Access.

The struggle
To be clear, I am fully qualified to do my job. I have a degree in English Literature and a master’s degree in Magazine Journalism, as well as lots of work experience. There isn’t a single reason why I can’t do this job. Yet Imposter Syndrome has held me back from achieving my full potential in this role so far. It stopped me from putting ideas forward that I know could and would work. It stopped me from questioning other suggestions. It also stopped me from recognising my own success and achievements in this role.

Instead, I questioned them. I questioned if my ideas were worth listening to and convinced myself that they weren’t. I questioned if I truly deserved the praise I was getting and if the work I’d produced was worthy of any commendation. Some may say I’m naturally hard on myself (and maybe I am) but every time I was praised, I truly felt like I didn’t deserve it. Instead, the praise and acknowledgments that were meant to boost my confidence ended up shattering it.

The realisation
The self-doubt can be crippling. It wasn’t until I opened up to a colleague about how I was feeling that I was first informed about Imposter Syndrome. I then decided to some research and found that it’s very common. According to a report by Medical News Today, up to 82% of employees are impacted by Imposter Syndrome. 6 in 10 women experience it. Although the figures are eye-opening, I admit I was a little relieved to see that I wasn’t on my own and what I was feeling was recognised.

I then decided to attend a training session that Creative Access ran about Imposter Syndrome. During this session, I was able to pinpoint when it first kicked in and what caused it. It allowed me to connect with others who also have similar experiences and realise once again that I’m not alone.

I know this is a journey and I’m gradually learning to let go of these feelings. My hope is that over time they’ll fade completely.

Top tips for anyone struggling with Imposter Syndrome

• If you feel able to, open up about it; Imposter Syndrome is shockingly common, and people will be more understanding than you think
• The more I read about it, the more I related to it and the more I was able to understand that I wasn’t alone.
• Don’t hide away. I thought hiding it and keeping it to myself was the best thing to do. It isn’t.
• Keep track of your success. Having a record will help you to recognise that your achievements are due to your talent and abilities and not just lucky flukes
• Embrace the praise because you deserve it
• Remember no one is perfect. Everyone makes mistakes
• Most importantly, remember your worth. We are not superhuman, but we do have the ability to be great at what we do. You deserve to be where you are.

I still have moments where I question myself and the praise I get, but I’m now able to quickly reassure myself that I do deserve the praise. That I do deserve to where I am today and that I am worthy of this job and what I do. I hope that by reading this, you are able to feel worthy too.

The pandemic has had a disruptive effect on people’s jobs and career prospects. It has forced many people into seeking new opportunities, and has turned home into both a living and a working space for many others.

Whilst there is yet no strong indication of when (or if!) ‘normal office life’ will resume, the positive news is that many organisations are still hiring. This means that new employees are starting new internships and jobs at organisations without ever having physically met any of their colleagues, or without having ever visited their organisation’s office.

As an employer, it is important to think about your remote induction processes before you offer any roles to ensure things run smoothly when your new hire starts. We’ve put together this guide on how to onboard new employees in a fully remote work environment, while ensuring that they are set up for success and feel like part of the team.

Step 1 – Contract and offer paperwork

As soon as your offer has been verbally accepted, aim to send out your offer in writing, ideally with a contract of employment/training agreement. E-signing is a quick and easy way to wrap up documentation, and many of our employer partners use DocuSign.

You will want to ensure you have agreed on a secure way to obtain proof of eligibility to work, payroll information, and tax details, as well as details of any employment references you may need.

Step 2 – Equipment and setup

Make sure your new starter has all the right equipment they need to work remotely. You’ll need to conduct a Work From Home audit covering wi-fi, laptop/PC, footrest, office chair and desk, mobile/phone line, printer (if needed), headphones, mouse and mouse mat, cables, and chargers.

Don’t forget to check with the new starter what their working environment looks like, for example, where will they be working (bedroom, office, living room?) What kind of setup do they have at home? Do they have the appropriate space to set up their workstation and do they need any adjustments to help them work effectively? Any health and safety questions that would ordinarily be carried out if an individual were working onsite should also be asked when they work at home.

Ensure that the new starter has all the necessary information they need to log into the company intranet. Do they have the correct access rights, logins, and passwords? Do they know who to speak to in IT support if they have any problems? The smoother the first day starts the better it is for everyone.

Step 3 – Induction

The key to a successful start rests on the induction; use video conferencing to communicate with the new starter.

Establish work hours, methods of catch-ups, and meeting platforms. Encourage your staff to take regular breaks and not to exceed contracted hours so that the lines between work and home are not too blurred.

Set out the day’s agenda. What should they expect? When should they take lunch? Is there a regular time for team updates?

Draw up an induction timetable for their first week and, if needed, book time with any or all of the following:

Senior Management Team – To give an overview of the company, its vision, achievements, and goals.

Finance – To check payroll processes, expense claims, and any other financial benefit queries.

IT – To go through data security, permitted software lists, shared passwords, security practices, antivirus and malware updates, where emails and files can be stored.

Step 4 – Introducing the team

Introduce your new colleague to as many people as possible in the first week. Sometimes it’s easier to do this informally or in short one-on-ones. At other times it is very helpful to see everyone together. If you have any videos or photos of the office showing how it would usually be, share those.

Add them to any WhatsApp or Facebook groups that your company may have, to help them feel integrated and invite them to any social get-togethers.

Ensure the line manager is available to make contact on the morning your new person starts and every day for at least the first fortnight.

Step 5 – Explain team duties

Manage expectations by letting your new starter know how work will be assessed and when reviews will take place. How often will you update them with their progress or let them update you? Schedule these times in your diaries. Aim for daily updates, with an overall recap at the end of each week.

Prepare a skills checklist and arrange for any necessary training. Do you have team updates in addition to any other arrangements, and if they are asked to attend, what do they need to prepare for those? How should they deal with any queries they may have? Do you share a task calendar or have a shared project management tool? Do you use instant messaging for urgent queries? Taking the time to go through these things with your new starter will help them to feel more at ease in their first few days.

Step 6 – Communicate and ask for feedback

And finally, make sure you communicate and collaborate regularly. Ask for feedback on how the remote onboarding process is working and if there are any suggestions or recommendations for improvement. Being asked for feedback will not only help the new starter feel valued and believe their opinion counts! It will also help you the next time you onboard a new starter.

For this week’s Thursday Thoughts session, we were joined for an honest and thought-provoking conversation with Robert Peston and Kishan Koria.

Robert Peston is ITV News’ political editor and presenter of the politics show Peston. A journalist, presenter and writer, he has published four books and won over thirty awards for his journalism, including Journalist of the Year and Scoop of the Year from the Royal Television Society. As part of his work making the creative industries more accessible, Robert has worked with Creative Access for years and has also founded the charity Speakers for Schools, helping young people access opportunities through inspiring school talks and work experience.

Kishan is a producer on Peston. He first began there as a Production intern through Creative Access after graduating from the Centre for Journalism with an MA in Multimedia Journalism. Four years later, Kishan is now a Producer on the show. In his new role, he revealed that he now has more input on “what the news is, who the best guests would be and what are the issues people want to hear discussed. It’s a great job.”

Kicking off the discussion, Kishan had lots of great advice for those starting out in the industry. He explained that “the first job is the hardest job to get, I was lucky in the sense that Creative Access fulfilled that for me … If you’re struggling to get your first job don’t worry, once you’ve got there, all you have to do is be good, be keen and get stuck in, then actually you find the industry is a lot easier to navigate than you think it is.”

If there’s something that you really love and you enjoy doing, then you don’t have to make an effort to be enthusiastic about it

When Josie asked, “Do you think it matters if that first job isn’t your dream role? Can you find your journey once you’re in?” Kishan answered, “You meet people all over the industry as soon as you’re in. No matter what show you’re doing, you’ll make contacts. They become your friends and you can get an idea on what their job is like and before you know it you could be working with them.” He also emphasised that “the thing that’s been most useful for me is that I really love what we cover … If there’s something that you really love and you enjoy doing, then you don’t have to make an effort to be enthusiastic about it because it’s just what you want

to do.”

Robert kicked off by talking about his love of journalism: “The obvious thing about being a journalist is that you do have to love it. I’ve always loved trying to understand the world, I’ve always loved meeting amazing, interesting people, which is part of what you get when you’re a journalist. Historically, I’ve loved trying to get scoops.”

He reflected on the best and worst parts of his role, including bumping his head during an interview with Michael Fallon MP and being frustrated by politicians who refuse to answer this questions.

When reflecting on reporting on the current pandemic, Robert also shared: “The last few months have been exhausting, but I’m bloody lucky to do what I do … Trying to make sense of it is fascinating.”

He spoke about the challenges of starting a career during a pandemic, with Robert reassuring the audience that “when everyone else is scared, that’s the moment to build. It’s a lesson for all of us as individuals; stand your ground and you’ll get noticed.”

When Kishan asked how he started out in the industry, Robert explained that he “did the odd bits and pieces for our school newspaper and uni magazine but there genuinely wasn’t a big plan to be a journalist … though after some work experience I realised I didn’t want to do anything else.” He also pointed towards the opportunity in creating your own content: “The great thing about doing news or creative stuff in the media is that … there’s an enormous amount you can do on your own with technology to improve your skills. It was one of the things that didn’t exist at all when I started out, the ability to self-publish blogs, videos, audio or podcasts … I’m not trying to minimise the challenges but there are amazing opportunities for young people.”

“Fairness is desperately important, and we’re a long away from having a society that is fair.”

When the conversation then turned to his work with Creative Access, Robert answered, “As a matter of principle, I’ve devoted a bi

g chunk of my life to a particular form of encouraging opportunity … Anything I can do to help any talented person get on, on the basis of merit. Background shouldn’t be a factor, where you come from shouldn’t be a factor. Fairness is desperately important, and we’re a long away from having a society that is fair.”

When Kishan said he was grateful to Creative Access for joining his show, Peston told him that, “you’re an absolute foundation of the show, just to be absolutely clear, we’re not taking people who are less talented. Kish is one of the most talented people I’ve ever worked with. All we’re doing is making sure we’re seeing the world properly and seeing talent where it really is.”

“I’m optimistic about the future of television and the media. The need for it is greater than ever.”
Finally, when looking to what’s next for the media industry, Robert revealed that, “I’m optimistic about the future of television and the media. The need for it is greater than ever.” He emphasised the importance of media representing different experiences on how people to see the world: “Its not always easy to talk about broadening your vision, which shows the importance of organisations like Creative Access. The great thing about what you do is that you bring people into the studio and workspaces where I am, people with a completely different set of experiences, who are there in a very positive way to challenge me.”

With huge thanks to Robert and Kishan for their time and wise words.

You can view the whole conversation on our YouTube channel here.