Candidate support

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Creative Access will support you from the moment you start looking for a role, to the application and interview process.

We know the process of applying for a job can be hard to navigate and feel overwhelming, which is why we have teams of experts here to support you and ensure you are ‘selling’ yourself in the best possible way.

When you’re looking for roles, you can sign up for a CV consultation with us in order to get your CV and covering letter in pristine shape. Hosted by a member of our recruitment team, these are held once a month and advertised via our opportunities page.

If you are shortlisted for one of our Recruiting roles (i.e. where you apply directly through Creative Access rather than through the employer), we will provide you with interview advice and support to ensure you have the best chance at securing a role.

So you’ve been accepted for an internship or a new role and you’re ready to start – congratulations!

Unlike other recruiters, our support doesn’t stop there.

Nelson Asare

Once you have successfully secured an internship or entry-level role, you can join our entry support programme. Anyone recruited via Creative Access will automatically join this, but if you are from a community under-represented in the sector, your employer can also enrol you on the programme; ask your employer to contact us about how you could join.

We want you to increase your confidence in the workplace, build lasting networks, and use this internship or first role as a springboard for a long-lasting career

Training begins with an induction day, where you’ll meet other like-minded and talented people also embarking on their creative journeys, develop soft skills and get a taster of our monthly Masterclasses. You will also be allocated a buddy to support you as you navigate the workplace. What’s more, you’ll be invited to attend wellbeing workshops with a clinical psychologist, get access to peer networks and invitations to exclusive theatre shows, training courses and other events.

Discover some of our past masterclass events.

We will continue to support you throughout your career as you progress through to mid-level and senior leadership roles.

You will remain part of the Creative Access community and will join our alumni network.

Josie Dobrin talking to Gabriella Kumah and Ahmed Shooble

Development programme

On completion of your internship (or after a year in a permanent role), anyone recruited via Creative Access will graduate onto our development programme. If you are from a community under-represented in the sector, you can also ask your employer to contact us and enrol you on the programme.

We want to ensure that all those from communities under-represented in the sector have equal access to training, pay rises and promotions and crucially, that they see themselves as leaders so that others will do the same. The programme includes:

  • Leadership training – interactive, practical workshops designed to help you develop the confidence and skills to become an effective leader
  • Mentoring – you will be matched with a senior professional in the field in which you are working
  • Networking – monthly masterclasses are an excellent opportunity to meet, connect and build lasting networks with other creative leaders of the future

We also regularly share invites to conferences, training courses and other cultural events and initiatives.

Eligibility criteria

At Creative Access, our mission is to enable people from communities that are under-represented in the creative industries to access careers, progress and reach leadership.

Within the creative industries the urgent need is to improve representation of those from Black, Asian and ethnically diverse and lower socio-economic backgrounds and of D/deaf, disabled and neurodivergent people, as well as those with mental health problems – and we primarily focus on these groups.

While many of our opportunities are open to anyone to apply, you will see some are ring-fenced for people from specific groups, normally marked as Positive Action Schemes.

We have a detailed application form and the more information you give us about yourself here and in your covering letter, the more it helps us ensure those who are eligible get access to these opportunities. You can read more about how we define each of these groups and get answers to other frequently asked questions below.

How we define the groups we support?

How do you define the term ‘ethnically diverse’?

Creative Access follows the UK Government guidelines about what constitutes an ethnic minority. Follow this link for details on guidelines.

How do you define the term ‘lower socio-economic status’ ?

The categories we use to define socio-economic status are based on the Office for National Statistics guide, plus guidance from Arts Council England. We ask candidates to register for Creative Access and self-declare a number of factors including eligibility for Free School Meals, accommodation type and whether or not you were the first person in your family to attend university.

How do you define the term disabled?

Under the Equality Act 2010, a disability is defined as a physical or mental impairment that has a ‘substantial’ and ‘long-term’ negative effect on your ability to do normal daily activities.


Frequently asked questions:

What is a positive action scheme?

A positive action scheme, sometimes referred to as affirmative action, is a strategic initiative under the Equality Act 2010 which allows organisations to provide training opportunities to certain groups of the population as long as they can prove that:

  • The opportunity is a training role and not a job
  • That it is targeting a group of the population proven to be under-represented in the sector. For our opportunities, this is usually under-representation in terms of ethnicity, disability, or socio-economic background. Please note, this will be specified on each opportunity.


I’m already registered with Creative Access, why do I need to register again? 

In December 2021 we launched our new and improved website and jobs board. To access the benefits of the new site we are asking our existing registrants to re-register with us in three simple steps which you can read here. The whole process should take no longer than 5 minutes.

I’ve re-registered and I can’t see my previous application. What can I do? 

Don’t worry, your application is safe with us and we will continue to update you on the status of your previous applications via email. If you have any further questions please email [email protected]

How can I track my application? 

If you applied for a Creative Access role (marked by three coloured dots on the listing), we will update you on the status of your application via email. If you applied via a third-party listing, we advise you contact the company directly.

How can I contact you about a technical issue? 

Please complete this form with your name and the details of the technical issue, as well as the device and browser you are using, and one of our team will get back to you as soon as they can.

Application process

How do I apply for roles?

You must first register an account with us here. To apply, please log-in and click on the role. You will be asked to upload your CV, cover letter, and any other relevant material as one document.

What is a third-party vacancy?

Third-party vacancies are roles advertised on the Creative Access website where candidates apply directly to the company that is recruiting. These opportunities are open to anyone and everyone to apply.

If you apply for a third-party vacancy, you will be updated on the status of your application from the company directly. In most situations Creative Access cannot provide application support for these roles.

How do I track my application(s)? Will I receive a confirmation email?

Yes, you will receive a confirmation email to notify you that your application has been received. Please make sure these do not go to your Junk/Spam folder.

Do I need to write a covering letter? If so, who do I address it to?

Yes. All roles require a covering letter, which must be tailored to the role and company you are applying for. Please ensure this is submitted along with your CV as one document. Please address your covering letter to Creative Access.

Who looks at my application once I submit it?

Our Creative Access team of recruitment experts, many of whom are from under-represented communities themselves, will review all applications for internships and roles we are recruiting for (which is why we request you do not contact the company directly).

If you are applying for a third-party vacancy, you will apply directly to the company that is recruiting. You will therefore be updated on the status of your application from that organisation. In most situations Creative Access cannot provide application support for third-party roles.

Candidate support – applications and advice

What support will I receive with my application?

If you are shortlisted for an internship or role that is being handled by Creative Access, we’ll provide assistance with your application. We will also provide you with interview advice and support to ensure you have the best chance at securing a role.

How will you support me when I secure a role?

When you join Creative Access, you’ll become part of a phenomenal community of like-minded and talented people.

Once you successfully secure an internship (or after a year in a permanent role), you’ll join our entry level support programme. On completion of your internship (or after a year in a permanent role), you’ll automatically graduate onto our development programme.

Will an internship lead to a full-time job?

There is no guarantee that an internship will lead to a job. However, we will do our best to support you in converting it to a role and over 90% of our interns do secure roles at the end of their internships. The Creative Access team will support you to help look for employment as your internship draws to a close and you will automatically receive support via our development programme.

Can you review my application prior to applying?

Due to the number of submissions we receive ,we are unable to provide assistance with individual applications before they are submitted.

I keep getting rejected, how can I improve my CV?

For those who have registered with Creative Access, but have yet to secure their dream role, we hold regular CV clinics. Keep an eye on our opportunities page to register.

Why did the role I wanted to apply for close early?

We do encourage the companies we work not to close applications early. However, sometimes – for reasons beyond our control – organisations do withdraw listings prior to the official closing date. To avoid disappointment we recommend getting your applications in early.

Qualifications, contracts, sponsorship and pay

Do I need to have/be working towards a degree to apply?

No. Creative Access actively encourages employers to minimise the need for academic qualifications. Where needed we encourage them to accept a degree or equivalent Level 6 qualification or work experience. The requirements are stated in each role description.

Can I apply for roles if I’m still a student?

Yes you can apply, however must state your availability in your cover letter or CV.

Do I need a right to work in the UK to apply for the opportunities listed on the Creative Access site?

You will need a right to work in the UK to apply for a role recruited via Creative Access. This is not always the case with third party listings.

Can I complete a role part-time?

Most of our roles are full-time. However, where an opportunity is part-time, it will be specified in the role description.

Are all internships paid? If so, how much?

Yes. All our trainees are paid at the equivalent of National Living Wage or above.

Your company will choose to issue you with either a Fixed Term contract or a Training Contract. If you are given a Training Contract you will receive a training allowance (bursary) equivalent to a salary, which means no tax or National Insurance contributions will be deducted from your pay.

If I am willing to re-locate for a role, will you be able to support me with the cost or provide accommodation?

We do not organise accommodation for interns. If you are willing to relocate, we suggest you look for accommodation as soon as you have applied for the role. We do have a bursary fund where applicants can apply for one-off pots of funding. Check our opportunities page to see when this is next open.

“The team at Creative Access definitely go out of their way to make sure that they are there for you every step of the way from telephone calls and feedback conversations, to guidance and CV tips. Their help and support is, without a doubt, invaluable.”

Aliyanna Hirji Editorial intern, Bloomsbury

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