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Employer Partner Case Study: Arrow Media

Leading television and film production company, Arrow Media, started working with Creative Access in 2014 after Managing Director Iain Pelling attended a Creative Access showcase at Channel 4, which gave 200 young people from BAME backgrounds an opportunity to learn about careers in the creative industries. They have since trained up seven Creative Access interns and have also recruited several alumni to work on the team.

Commenting on the partnership, Dawn Beresford, Talent Executive at Arrow Media said:

“The Creative Access ethos really chimed with me. I’ve been in the industry for more than 20 years and BAME freelancers are underrepresented across the board, and TV in particular – especially in senior positions. It’s important to nurture talent.

It’s our responsibility to provide a training plan for each intern and, as their official mentor, I help them shape their career path, address their training needs and provide a safe environment for them to offload any worries. We’ve had some fantastic freelancers based with us, who have gone on to establish themselves as researchers, production coordinators and edit assistants. After a placement, we will try to keep them on but if we can’t, we’ll help them secure their next role. Most tend to be self-starters anyway, and many of them return to us.

When I’m recruiting, I look for people who are confident but not arrogant. Some may be shy, but they have that inner confidence and just need to be nurtured. I’m also interested in previous experience – it doesn’t have to be mediarelated. We’ve had interns who have worked for Sports Direct, John Lewis and the Apple Store, in customer service roles. That tends to impress me: if you’ve had those kinds of jobs, you have to be able to attend to whatever someone wants calmly and professionally.

I know Creative Access is working because I see more diverse faces – and they aren’t all interns. I love the fact that seeing interns come back to us, or stay with us, has put diversity at the forefront of people’s minds. Our workplace now looks more like the audience that watches TV.”