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Support Assistant

Are you super organised and interested in learning from some of the best in the marketing business? If so, check out this fantastic opportunity to support a leading customer engagement agency…

Proximity London are a highly acclaimed customer engagement agency, fusing the disciplines of direct marketing, user-experience, consumer planning and big data into award-winning ideas that deliver value for their clients. Some of their clients include Disney, P&G, Bacardi, Virgin Holidays and Volkswagen.

The Support Team forms an integral part of Proximity London and are looking for a Support Assistant to assist in the effective day-to-day running of the agency.


  • Answer general agency telephone calls in a polite and professional manner
  • Ensure that the welcome area and on-floor meeting areas are kept looking tidy, clean and presentable at all times
  • Be a port-of-call for general enquiries including any IT issues, stationery and building services requests
  • Have a good understanding of the Bankside buildings and be able to direct agency people in right direction if they have a query
  • Help to organise agency drinks, social activities and more
  • Support the preparation for new-client pitches
  • Provide Guest Cards for clients and monitor their usage making sure there is always enough credit available
  • Receive post and distribute it into pigeon holes, notifying people when their packages have arrived
  • Assist in the completion of time sheets for Senior Management
  • Use AX to claim expenses on the Support Travelex
  • Provide lockers for anybody who may need them and keep the lockers spreadsheet up to date


  • Confidence and ability to talk to people of all levels of seniority
  • A can-do, pro-active work ethic at all times
  • Approachable and responsive nature
  • Ability to manage a number of diverse tasks simultaneously
  • Effective and accurate communication skills, both written and oral
  • Professional telephone manner
  • Solid IT skills, eg proficient at using Word, Outlook, etc


  • Please follow this link to apply
  • In your application, state that you heard about this vacancy through the Creative Access website