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Contract Type:Fixed Term Contract
Salary or training bursary: £25,000 - £27,000
until March 2022
Company:Southbank Centre
Open to all
Apply by:24/09/2021 - 17:00

Arts and Wellbeing Communities Coordinator

Do you love the sound of working with community groups or organisations while representing the UK's largest arts centre? Don't miss this unique opportunity with Southbank Centre.

Southbank Centre is one of the UK's top five visitor attractions, occupying a 17 acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames. 

In this role of Arts & Wellbeing Communities Coordinator, you will support the Creative Learning Manager (Arts and Wellbeing) with the planning and delivery of all the Arts and Wellbeing programme strands and events including working closely with other Southbank Centre teams. 


  • To work closely with the Creative Learning Manager (Arts and Wellbeing) to support delivery of the key aims of the Arts and Wellbeing Programme through planning and delivering events and projects
  • To work in partnership with Southbank Centre teams to deliver projects and events as appropriate; to include Production, Event Management, Health and Safety, Visitor Experience and Security
  • To be the first point of contact for allocated community groups and organisations, creating a warm welcome within Southbank Centre’s ethos of giving everyone access to our site and the arts
  • To contribute to the generation of ideas of how we engage new communities and local partner organisations with our artistic programme, site and collections, forging community connections and understanding
  • To undertake administration to support Southbank Centre’s community participation work, including scheduling meetings, entering event information onto Artifax, recording data on Tessitura, and recording budget information
  • To ensure Southbank Centre’s processes are followed in relation to events and projects, including organising health and safety, access and safeguarding requirements, referring to the Creative Learning Manager (Arts and Wellbeing) where required
  • To understand the unique needs, challenges and opportunities of each different community, supporting them and Southbank Centre to get the most out of the relationship
  • To support the development of relationships with the community groups, through ensuring the smooth running of operational tasks (e.g. booking rooms and issuing security passes). To attend community events held at SC where required
  • To represent and champion the communities we work with in Southbank Centre as required in programming, planning and operational meetings
  • To ensure partnership agreements with the onsite communities are adhered to, and regularly reviewed and updated
  • To effectively communicate Southbank Centre updates, policies and procedures to the communities we work with, and vice versa
  • To respond quickly and effectively when issues arise in relation to the groups and organisations we work with, and contribute to resolution of the problem in partnership with other Southbank Centre staff and teams
  • This post requires some flexibility to work evenings / weekends in accordance with the needs of each particular project
  • To undertake any other duties and responsibilities as deemed necessary by the Head of Creative Learning and Creative Learning Manager (Arts and Wellbeing) to fulfil the obligations of the role

Knowledge, skills, experience

  • Has experience of working collaboratively with community groups or organisations, building and maintaining positive and effective relationships
  • Has experience of planning and delivery of live events
  • Is committed to working to ensure inclusivity in and access to the arts for all
  • Is an excellent communicator who has experience of adapting their communication style to suit different groups and stakeholders and who can communicate with tact and diplomacy at all times
  • Has the ability to take an empathetic approach to people from different backgrounds while maintaining Southbank Centre’s position
  • Enjoys working as part of a team with the ability to work collaboratively with colleagues across the organisation
  • Has an understanding and awareness of the key policy and legislative requirements related to live events including health and safety, access and safeguarding
  • An interest in or awareness of arts and wellbeing initiatives nationally and locally
  • Effective time management skills and the ability to prioritise a heavy workload
  • Has strong administration skills with experience of following complex processes accurately
  • Has strong IT skills (including MS Office and Google Drive)
  • Works with strong attention to detail

We welcome and encourage applications from candidates who are under-represented in the creative industries.

Please note that the company reserves the right to withdraw this listing prior to the official closing date, therefore we recommend getting your applications in early.

In order to apply for this opportunity, follow the steps below
Step 1: Complete the form below

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