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Salary or training bursary: £23,000 Per Annum
1 Years (with potential for renewal/permanent role)
Location:London (currently remote)
Open to all
Apply by:12/06/2020 - 17:00
Start date:Early to mid August, to be confirmed

Operations and Finance Assistant

Want to work for this exciting environmental organisation? Are you proactive and able to pick up new skills quickly? Then keep scrolling...

Feedback is an environmental organisation that campaigns to regenerate nature by ending food waste and moving towards a better use of food, resources and nutrients within the food system. They work with governments, international institutions, businesses, NGOs, grassroots organisations and the public to change culture, markets and legislation for a fairer, more sustainable food system.

Feedback are looking for an Operations and Finance Assistant to join their team in a part-time position. Working days are flexible, with a preference for 3 days (22.5 hours) per week with the possibility of overtime at busy periods. 


1. Assistance to the finance team (approx. 35% of time)) 
a) Accounting Systems (Xero and Receiptbank): 

  • Raising sundry invoices and entering suppliers’ invoices, ensuring that they are properly coded, authorised and paid
  • Keeping a diary to ensure that invoices for project funding are raised on time
  • To monitor and ensure prompt payment of invoices (within terms) and to monitor amounts due to the organisation
  • Supporting staff with the correct usage of Receipt Bank and other expense processing and ensuring that expenses are uploaded in a timely manner

b) Online Banking system:

  • Processing BACS payments for expenses and maintaining accurate records of authorisation and notification to the payees
  • Assisting the Senior Finance Co-Ordinator with month end bank reconciliations
  • Banking admin duties – updating mandates etc.

c) Other: 

  • Assisting the Senior Finance Co-ordinator to maintain and keep updated the organisation’s timesheets
  • Providing support to the Senior Finance Co-Ordinator and Finance Director by providing analyses and other information from the accounting system as required
  • Other Finance duties commensurate with the role as requested by the Senior Finance Co-Ordinator and Finance Director

2. Assistance to the Operations Manager  (approx. 45% of time) 

  • General office administration including stationery orders, processing incoming and outgoing mail and dealing with general departmental emails and telephone calls as appropriate, managing printers and stationery
  • Assisting with the organisation of events, including booking meeting rooms and assisting with the logistical planning and management of meetings, away days and other events
  • Supporting the Operations Manager with staff recruitment and maintaining systems and procedures for all stages of the recruitment process, including new starter and leavers processes
  • Updating staff handbooks and policies on a regular basis
  • Assisting with the day to day IT support for the team
  • Proactively participating in the development of administration systems and processes commensurate with the role as requested by the Operations Manager and Executive Director

3. Acting as the Personal Assistant to the Executive Director (approx. 15% of time)

  • Supporting the Executive Director with PA duties such as diary scheduling and organising meetings email management assistance, booking travel
  • Supporting the Executive Director with other administrative tasks as requested, such as expenses, timesheets, printing etc.

4. Supporting other members of the SMT and senior colleagues (approx. 5% of time)  

  • Supporting other senior colleagues as requested with ad hoc administrative tasks



  • Able to maintain a high level of confidentiality at all times
  • Able to work to deadlines, while remaining well-organised
  • Good IT skills including intermediate Excel
  • The ability to pick up new skills and systems quickly
  • Enthusiastic about being part of a busy and fast-moving office
  • Proactive and able to take the initiative when necessary
  • Efficient and able to multi-task and prioritise workloads
  • Supportive of Feedback’s mission to regenerate nature by transforming the food system
  • Identify with Feedback’s values- bold, collaborative, celebratory, impact-driven, inspiring
  • Ability to act on own initiative and organise personal workloads effectively
  • Exceptional attention to detail
  • Excellent communicator with good interpersonal skills


  • Experience of working in a small charity environment, particularly an international charity running a number of restricted projects
  • Bookkeeping and/or financial administration experience
  • Experience in using Xero or other comparable cloud-based accounting package
  • A strong interest in the environment and/or food and farming

This opportunity is open to all candidates

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