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Contract Type:Fixed Term Contract
Salary or training bursary: £27,668
21 months
Company:Arts Council
Open to all
Apply by:26/09/2021 - 17:00

Communications Officer

Are you a looking for the next step in your communications career? Explore this exciting role with a major arts funder and sign in to apply!

Arts Council England is the national public development and investment agency for art and culture. Its mission is ‘Great art and culture for everyone’. Arts Council champions, develops and invests in artistic and cultural experiences that enrich people’s lives. It supports activities across the arts, museums, and libraries – from theatre to digital art, reading to dance, music to literature, and crafts to collections.

Covering a 12-month secondment, you will be responsible for delivery of our internal communication and campaigns, as well as supporting our national communication strategy. You’ll be involved in a wide range of projects – from our day-to-day communications to creative campaigns. Using different digital tools and channels, you will craft engaging content that is clear and has impact with an audience of around 500 members of staff at the Arts Council. As our workforce begins to transition back to office working and find our new normal, you will support the wellbeing of colleagues by ensuring they feel informed, supported and engaged.


  • You will be responsible for the day to day delivery of internal communication activity including maintaining our staff intranet, delivering weekly newsletters and organising opportunities for staff to interact with our leadership team
  • Regularly writing and producing different types of content, from internal news items and blog posts, to video scripts and comms plans
  • Working with the Internal Communication Manager, you will support with the roll-out of our new staff intranet and engage with colleagues to ensure a successful launch
  • You will help with planning and running virtual events (from internal information sessions to learning sessions with guest speakers)
  • Support us with the transition from organisation-wide home working to a gradual return to office working – working within a hybrid model to ensure everyone is able to stay connected, informed and included no matter where they are based
  • You will contribute to planning and evaluation for internal communications, as well as providing creative ideas in the implementation of this work. You will also play a tactical role in channel and audience development for internal communications channels
  • Engaging staff on several issues, from important HR updates, to raising awareness about the work the Arts Council does to support arts and culture in England
  • Key relationships you will nurture regularly will include members of our Area and National leadership, including Executive Board – as well our Corporate Services team, with a particular focus on supporting our HR Team’s wellbeing work

Knowledge, skills, experience

  • You will also be familiar with core principles of communication - including strategic planning, audience insight, messaging, reputation management and evaluation
  • You will be a skilled writer and understand different forms of content from an audience perspective, ensuring it is clear, appropriate in tone, and has impact
  • A keen interest in colleague engagement and wellbeing, and building colleague morale
  • Well-developed skills in planning, influencing and judgement
  • Basic project management skills and be comfortable working in matrix teams
  • Strong analytical skills, and able to interpret complex data and make judgements about levels of risk
  • Able to think creatively and remain calm when working to deadlines
  • You will also have experience of building strong working relationships and wider
  • networks within and external to your organisation

We welcome and encourage applications from candidates who are under-represented in the creative industries.

Please note that the company reserves the right to withdraw this listing prior to the official closing date, therefore we recommend getting your applications in early.

In order to apply for this opportunity, follow the steps below
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