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Candidate FAQs

Eligibility and Affirmative Action Schemes

What is an Affirmative Action Scheme?

An Affirmative Action Scheme, sometimes referred to as Positive Action, is a strategic initiative under the Equality Act 2010 which allows organisations to provide training opportunities to certain groups of the population as long as they can prove that:

  • The opportunity is a training role and not a job
  • That it is targeting a group of the population proven to be under-represented in the sector. For our opportunities, this is usually under-representation in terms of ethnicity, disability, or socio-economic background. Please note, this will be specified on each opportunity.

What is a third-party vacancy?

Third-party vacancies are roles advertised on the Creative Access website where candidates apply directly to the company that is recruiting. These opportunities are open to anyone and everyone to apply.

If you apply for a third-party vacancy, you will be updated on the status of your application from the company directly. In most situations Creative Access cannot provide application support for these roles.

How do you define the term 'ethnically diverse'?

Creative Access follows the UK Government guidelines about what constitutes an ethnic minority. Follow this link for details on guidelines.

How do you define the term ‘lower socio-economic’?

The categories we use to define socioeconomic status are based on the Office for National Statistics guide, plus guidance from Arts Council England. We ask candidates to register for Creative Access and self-declare a number of factors including eligibility for Free School Meals, accommodation type and whether or not you were the first person in your family to attend university.

How do you define the term ‘disabled’?

Under the Equality Act 2010, a disability is defined as a physical or mental impairment that has a ‘substantial’ and ‘long-term’ negative effect on your ability to do normal daily activities.

Application process

How do I apply for roles?

You must first register an account with us here. To apply, please log-in and click on the role. You will be asked to upload your CV, cover letter, and any other relevant material as one document.

Will I receive a confirmation email? How do I track my application?

Yes, you will receive a confirmation email to notify you that your application has been received. Please make sure these do not go to your Junk/Spam folder. You can also track your application on the Opportunities page after logging in. After scrolling to the bottom, you can view an application’s status: ‘Applied’, ‘Shortlisted’, ‘Successful’ and ‘Unsuccessful’.

Do I need to write a cover letter and if so, to whom do I address it?

Yes. All roles require a cover letter, which must be tailored to the role and company you are applying for. Please ensure this is submitted along with your CV as one document. Please address your cover letter to Creative Access.

Who looks at my application once I apply?

Creative Access reviews all applications for internships and roles we are recruiting for (which is why we request you do not contact the company directly).

If you are applying for a third-party vacancy, you will apply directly to the company that is recruiting. You will therefore be updated on the status of your application from that organisation. In most situations Creative Access cannot provide application support for third-party roles.

Candidate support – applications and advice

What support will I receive with my application?

If you are shortlisted for an internship or role that is being handled by Creative Access, we’ll provide assistance with your application. We will also provide you with interview advice and support to ensure you have the best chance at securing a role.

How will you support me when I secure a role?

When you join Creative Access, you’ll become part of a phenomenal community of like-minded, ambitious and talented people.

Once you successfully secure an internship (or after a year in a permanent role), you’ll join our Entry Level Support Programme to help you make the most of the opportunity in your workplace and give you the very best chance of success. This includes an induction programme, regular masterclasses and a buddy.

On completion of your internship (or after a year in a permanent role), you’ll automatically graduate onto our Development Programme. This programme has three elements; mentoring, networking and training for emerging leaders.

Will an internship lead to a full time job?

There is no guarantee that an internship will lead to a job. However, we will do our best to support you in converting it to a role and over 90% of our interns do secure roles at the end of their internships. The Creative Access team will support you to help look for employment as your internship draws to a close and you will automatically receive support via our Development Programme.

Can you review my application for me prior to applying?

Due to the number of submissions we receive we are unable to provide assistance with individual applications before they are submitted. We have put together a ‘help sheet’ with tips for your CV and covering letter, which you can view here.

I keep getting rejected. How can I improve my CV?

For those who have registered with Creative Access, but have yet to secure their dream role, we hold regular CV clinics. Please email us stating your name and the role you most recently applied for. We will contact you to arrange a session with a member of our recruitment team to get your CV and covering letter in pristine shape.

Why did the role I wanted to apply for close early?

The companies we work with reserve the right to withdraw a listing prior to the official closing date. To avoid disappointment we recommend getting your applications in early.

Qualifications, contracts, sponsorship and pay

Do I need to have/be working towards a degree to apply for an role?

No.  Some companies do ask for applicants to have degrees, but this is not always the case. Academic requirements are stated in each role description.

Can I apply for roles if I am still a student?

Yes you can apply, however must state your availability in your cover letter or CV.

Do I need a permanent right to work in the UK to apply to the opportunities listed on the Creative Access site?

Yes, all candidates must have an existing right to work permanently in the UK. Unfortunately, the companies we work with are not able to offer sponsorship.

Can I complete a role part-time?

Most of our roles are full-time. However, where an opportunity is part-time, it will be specified in the role description.

Are all internships paid? If so, how much?

Yes. All our trainees are paid at the equivalent of National Living Wage or above.

Your company will choose to issue you with either a Fixed Term contract or a Training Contract.  If you are given a Training Contract you will receive a training allowance (bursary) equivalent to a salary, which means no tax or National Insurance contributions will be deducted from your pay.

If I am willing to relocate for a role, will you or the company provide accommodation?

We do not organise accommodation for interns. If you are willing to relocate, we suggest you look for accommodation as soon as you have applied for the role.


"My thanks to you, Creative Access, for matching us with such an incredible employee. I know you must be a small team, but please know how massive your impact is: for the interns, for the employees, for the UK and for the world."

Lindsay O’Leary

Digital Marketing Manager - TATE